Retail Compliance Hub

Walmart

OTIF "On Time In Full" with a 3% COGS chargeback on non-compliant shipments, using SQEP (pallets, labeling, packaging) as a leading indicator for supplier viability.

Kroger

Enforces ORAD with $500 per late delivery and a 1% invoice penalty for EDI failures under a legacy, deduction-heavy scorecard.

KeHE

Applies an 8% inbound performance fee (capped per instance) that functions as a fixed compliance tax on fill-rate and timing failures.

Target

Penalizes OTFR and ASN failures with $0.75 per carton data fees and 3–5% COGS deductions, making administrative accuracy as costly as late delivery.

Aldi

Enforces strict appointment-time compliance with limited rescheduling tolerance, where late or early arrivals frequently result in load refusal and recovery-at-shipper cost.

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Amazon

Imposes 3–10% COGS penalties for PO in-full and arrival failures, creating the highest percentage-based financial risk for execution errors.

Costco

Applies zero-tolerance dock discipline, where pallet integrity, load quality, and precise appointment adherence outweigh portal metrics.

UNFI

Triggers $253–$303 administrative fees for missed or rescheduled ORAD windows, making appointment control the primary compliance risk.

Publix

Requires complete, accurate, and on-time deliveries with strict lead-time communication, EDI usage, appointment scheduling, and pallet standards, reserving the right to reject or cancel non-compliant shipments at the supplier’s expense.